Privacy Policy

1. Who we are

Reliev is a wellness clinic based in Oslo, Norway. Our services include massage therapy, muscle therapy, and posture analysis.

2. What information we collect

• Name, email, phone number
• Health-related info (if provided voluntarily)
• Booking preferences
• Technical data (IP address, device info, browser)

3. How we collect your data

We collect your data through:

• Online booking (via EasyPractice)
• Contact forms
• Email communication
• Cookies and analytics

4. Why we collect it

• To manage appointments and communicate with you
• To improve the quality of our services
• To comply with legal obligations

5. Legal basis

We rely on:

• Your consent (e.g., newsletter)
• Contractual necessity (e.g., appointment booking)
• Legal obligations and legitimate interest

6. Data sharing

We only share data with:

• EasyPractice (appointment management)
• Hosting and analytics providers
• Authorities when required by law

We never sell your data.

7. Your rights

You can request at any time to:

• Access, correct or delete your data
• Withdraw your consent
• Request a copy of your data

Email us: hello.reliev@gmail.com

8. Retention

Your data is stored for up to 12 months after your last appointment unless legal obligations require longer retention.

9. Security

We apply encryption, access control, and secure storage to protect your information.

10. Cookies

We use cookies for analytics and performance. You may disable cookies in your browser settings.

11. Contact

For any request regarding your data, please contact us at:
hello.reliev@gmail.com
Trondheimsveien 135, Oslo, Norway